Over the years working to protect businesses and help them stay compliant with regulations in an ever-changing landscape, we have seen several best practices emerge. Also, we’ve unfortunately seen an increase in the number of questionable workers compensation claims in recent years, so it’s important to ensure your business is protected.
While most claims are legitimate and borne out of genuine workplace injuries, there’s no denying that fraudulent claims exist and can be detrimental to a business’s reputation and finances. To help protect your business against fraudulent workers compensation claims, here are a few practical steps we’ve seen proven effective:
Implement Comprehensive Training Programs
Before anything else, ensuring that employees understand workplace safety procedures can significantly reduce the number of injuries. Proper training can also set clear expectations about the correct process to report and manage injuries.
Additionally, make sure your employees are educated about the consequences of filing false claims, not just for the company but also for themselves.
Maintain Detailed Documentation
Document everything – from safety protocols to individual incidents. When an incident occurs, have a process in place that records details, witness statements, and any other relevant information. This not only helps in investigating a claim but also provides a basis for your defense if the need arises.
Regularly review and update workplace safety guidelines and ensure that all incidents, no matter how minor, are documented and stored.
Install Surveillance Cameras In Key Areas
While this may sound excessive, having video footage can be invaluable when disputing a claim. Ensure cameras are installed in areas with higher risks of injury.
Ensure that employees are aware of these cameras. Knowing that their actions are being recorded can deter potential fraudulent claims.
Establish A Strong Reporting And Investigation Procedure
Having a clear reporting system makes it easier for employees to report genuine injuries and for the management to initiate investigations swiftly.
When a claim is made, conduct a thorough investigation. This includes speaking to witnesses, reviewing video footage if available, and comparing the claimant’s story for consistency.
Stay Updated On Workers’ Compensation Laws In Your Area
The legal landscape is continually evolving. Stay updated on the latest laws and regulations to ensure that your business’s policies are always in compliance.
The team at Anderson Jones has been protecting businesses for over 20 years and we can help your business as well. Let our expertise guide you through updates and nuances, ensuring you are always a step ahead.
Contact Our Workers’ Compensation Defense Team
While it’s essential to ensure that genuine victims of workplace injuries get the compensation and care they deserve, it’s equally vital for businesses to protect themselves from fraudulent claims that can drain resources and tarnish reputations.
By taking proactive measures and seeking legal counsel when necessary, businesses can strike a fair balance between supporting their workforce and protecting their interests. If you need help ensuring your business is protected against fraudulent workers comp claims, or if you are currently facing a claim, contact the team at Anderson Jones today and request your consultation.